Services
Concordia’s engagements range from a single dedicated resource supporting ‘overflow’ tactical reporting and analytic deliverables to multiple resources that serve as a company’s reporting and analytic support group.
- Business Reporting / Analytics
- Sales / production volumes
- Sales productivity
- Profitability tracking
- Operational efficiency
- Cost metrics
- Quality metrics
- Materials and inventory management
- IT spend metrics
- Employee metrics (headcount, retention, etc.)
- Balanced scorecard reporting
- Customer Insight
- Web traffic analysis
- Loyalty / attrition analytics
- Customer segmentation
- Customer revenue share
- Customer acquisition cost
- Cross-selling analysis
- Market and Competitive Intelligence
- Marketing ROI
- Competitor insights / newsflashes
- Market share
- Industry summaries
- Key competitor summaries
- Competitor financial results analysis
Our strong competencies in business analytics and performance reporting can be applied to a variety of client situations beyond the services listed above. Please contact us to learn more about how we can help your organization.